Returns & Exchanges
At MyMuse India, we want you to love every piece you wear, which is why we offer a hassle-free 15-day return and exchange policy for all unworn apparel. Please ensure all original tags and packaging are intact to qualify for a full refund or a size swap.
Return Process
- 1.Initiate Request
Log into your MyMuse account and visit the 'My Orders' section to select the items you wish to return or exchange within 15 days of delivery.
- 2.Quality Check
Pack the items securely in their original packaging; our courier partner will conduct a brief surface inspection to ensure tags are attached and the garment is unworn.
- 3.Free Doorstep Pickup
Once your request is approved, we will schedule a complimentary pickup from your delivery address at a time that suits your convenience.
- 4.Instant Refund or Swap
After the item reaches our warehouse and passes a final quality audit, your refund will be processed to the original payment method or your new size will be dispatched.