Frequently Asked Questions

Everything you need to know about your MyMuse shopping experience.

How long does shipping take within India?

We typically process orders within 24-48 hours. Depending on your location, delivery usually takes 3 to 7 business days across major Indian cities.

What is your return and exchange policy?

We offer a 7-day hassle-free return and exchange policy. Items must be unworn, unwashed, and have all original tags attached to be eligible.

Do you offer Cash on Delivery (COD)?

Yes, we offer Cash on Delivery for most pin codes across India. You can also pay via UPI, Credit/Debit cards, and Net Banking for a faster checkout.

How do I find the right size for me?

Each product page features a detailed Size Guide. We recommend measuring yourself and comparing it to our chart, as fits may vary between slim and oversized styles.

Can I cancel my order after it has been placed?

Orders can be cancelled within 12 hours of placement or until they are dispatched, whichever comes first. Once shipped, the order cannot be cancelled.

Are the colors of the products accurate on the website?

We strive to display our colors as accurately as possible. However, due to different monitor settings and studio lighting, slight variations may occur.